Please visit https://account.thesparklery.com/orders to track your order.

All orders received before 12pm PST will be processed the same day; orders placed after 12pm PST will be processed on the following business day. Please allow additional processing time for orders placed during sale promotions and on or around U.S. federal holidays.

Please contact us immediately at customerservice@thesparklery.com if you would like to cancel your order. As our fulfillment center usually starts preparing orders right away, we will not be able to process your cancellation requests if your order is already in transit.

In the event of a successful cancellation, you will be notified via the email address provided on your order. A full refund will be processed to your original method of payment (credit or debit card) within 3-5 business days.